Returns and Exchange Policy

Receiving Your Order. 

Please ensure you check your order thouroughly for missing items or any issues within 24 hours of receiving it, any issues cannot be rectified after this time. 


All Feathers and cut trimmings are excluded from our returns policy unless faulty. 

All other haberdashery items can be exchanged within 14 days of purchase. 

All electrical items are Refundable or Exchangeable providing they are un-used and in their original packaging. Electrical items are covered by a 6 month guaranteed against electrical fault or malfunction, General or accidental wear and tear is not covered.